First you need to select “Retail Menu”, just like the image below. then once you have done that select the “Refund and Layby Cancellation”, like the image below. Then you

When your at the New Sale Screen, Enter the Stock Number you are wanting to discount Click the item you are wanting to discount, so it highlights Red, Then Click

After Creating your loan, Go back to the Main Screen and Select “Loan Bays and Locations” Find the loan that you just created, then click the customer, then the item