Refunding an item

First you need to select “Retail Menu”, just like the image below.

then once you have done that select the “Refund and Layby Cancellation”, like the image below.

Then you are on the “Refund Page”, Where it says stock no, put your stock number in there and press enter, and then select the reason for the refund,

then Press “Save”, then press “Save Refunds” And then select how you are refund the item Cash, Eftpos, Ect. and the You have completed how to do a refund.

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Create or go to the Customer’s Page, , Then Select “New Loan” OR “New Buy” (Depending on what you are doing), then you want to enter the item in the

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On the Loan Payment Screen, you want to select the loan you are wanting to discount, Once you have done that you want to enter the full overdue amount, then

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