First you need to select “Retail Menu”, just like the image below. then once you have done that select the “Refund and Layby Cancellation”, like the image below. Then you

At the Home Screen you want to Select number Four, like the photo below, And Type in the stock number that you are wanting to change the price of and

Select The Loans to Retail on the Main Menu Screen, Then Select wether you would like to do all Overdue loans, Due Date Range or Loan No. and Click the