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Pawnit Systems Pty Ltd 

Privacy Policy

Last updated: March 10, 2026

Pawnit Systems Pty Ltd is committed to protecting personal information and managing it in an open and transparent manner in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how Pawnit Systems collects, holds, uses, and discloses personal information.

1. Personal information we collect

Pawnit Systems may collect and hold personal information that is reasonably necessary for our business functions and activities.

This may include:

  • name
  • contact details such as email address, phone number, and postal address
  • organisation or business details
  • account or login information where applicable
  • records of communications or enquiries
  • technical or website usage information, such as IP address or browser data
2. How personal information is collected

Personal information is generally collected directly from individuals when they:

  • submit forms through the pawnitsystems.com website
  • contact Pawnit Systems by email, phone, or other
    communication channels
  • register for services, accounts, or updates
  • interact with our website or digital systems

In some circumstances, information may also be collected from third-party service providers or publicly available sources where this is reasonably necessary for business operations.

3. How personal information is held

Pawnit Systems takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

Personal information may be stored in:

  • secure electronic systems
  • cloud-based services or third-party hosting providers
  • internal business systems and databases

Security measures include administrative, technical, and physical safeguards designed to protect the information we hold.

4. Purpose of collecting, using, and disclosing personal information

Pawnit Systems collects and uses personal information for purposes including

  • providing and maintaining products, services, or system support
  • responding to enquiries and communications
  • managing customer or business relationships
  • system administration and operational activities
  • improving website functionality and services
  • complying with legal or regulatory obligations

Personal information may be disclosed to third parties where required to carry out these functions. This may include service providers, contractors, technology providers, or professional advisers.

5. Overseas disclosure

Some service providers used by Pawnit Systems may store or process data outside Australia.

Where this occurs, Pawnit Systems takes reasonable steps to ensure that those recipients handle personal information in a manner consistent with the Australian Privacy Principles where practicable.

6. Access to and correction of personal information

Individuals have the right to request access to personal information held about them and to request correction if the information is inaccurate, incomplete, or out of date.

Requests for access or correction can be made using the contact details provided below.

Pawnit Systems will respond to such requests within a reasonable period and in accordance with applicable privacy laws.

7. Privacy complaints  

If you believe Pawnit Systems has breached the Australian Privacy Principles or mishandled your personal information, you may submit a complaint.

Complaints should be submitted in writing using the contact details below. Pawnit Systems will review the complaint and respond within a reasonable timeframe.

If you are not satisfied with the response, you may contact the Office of the Australian Information Commissioner (OAIC).

8. Availability of this policy
This Privacy Policy is made available free of charge on the pawnitsystems.com website. A copy may also be provided in another format upon request.
9. Contact details

Privacy Officer
Pawnit Systems Pty Ltd

Email:
Sales: sales@pawnitsystems.com
Support: support@pawnitsystems.com
Accounts: accounts@pawnitsystems.com

Address: Sydney, New South Wales

Requests relating to access, correction, or privacy complaints should be directed to the Privacy Officer.

10. Changes to this policy

Pawnit Systems may update this Privacy Policy from time to time to reflect changes to our practices, services, or legal obligations.

The current version will always be available on pawnitsystems.com.