Select The Loans to Retail on the Main Menu Screen, Then Select wether you would like to do all Overdue loans, Due Date Range or Loan No. and Click the

First you need to select “Retail Menu”, just like the image below. then once you have done that select the “Refund and Layby Cancellation”, like the image below. Then you

Create or go to the Customer’s Page, , Then Select “New Loan” OR “New Buy” (Depending on what you are doing), then you want to enter the item in the