Refunding an item

First you need to select “Retail Menu”, just like the image below.

then once you have done that select the “Refund and Layby Cancellation”, like the image below.

Then you are on the “Refund Page”, Where it says stock no, put your stock number in there and press enter, and then select the reason for the refund,

then Press “Save”, then press “Save Refunds” And then select how you are refund the item Cash, Eftpos, Ect. and the You have completed how to do a refund.

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Setting bays and locations

After Creating your loan, Go back to the Main Screen and Select “Loan Bays and Locations” Find the loan that you just created, then click the customer, then the item

How do i redistribute payments

At the Main Menu, Select the “Till Balancing” Then Select the button Redistribute Payments like picture below, Then Select the tab that you are wanting to do “Loan Payments”, “Retail

Changing a redemption rate for a customer

There are two options for changing a redemption rate for a customer,First option would be giving that customer a special rate or the other or the next option would be

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