Refunding an item

First you need to select “Retail Menu”, just like the image below.

then once you have done that select the “Refund and Layby Cancellation”, like the image below.

Then you are on the “Refund Page”, Where it says stock no, put your stock number in there and press enter, and then select the reason for the refund,

then Press “Save”, then press “Save Refunds” And then select how you are refund the item Cash, Eftpos, Ect. and the You have completed how to do a refund.

Other Related Articles & Videos

Creating a buy or loan

Create or go to the Customer’s Page, , Then Select “New Loan” OR “New Buy” (Depending on what you are doing), then you want to enter the item in the

Discounting a sale

When your at the New Sale Screen, Enter the Stock Number you are wanting to discount Click the item you are wanting to discount, so it highlights Red, Then Click

Setting bays and locations

After Creating your loan, Go back to the Main Screen and Select “Loan Bays and Locations” Find the loan that you just created, then click the customer, then the item

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