First you need to select “New Customer” and that will take you to the New Customer Screen, then once you have done that Type in Customers Surname and Date of

At the Home Screen you want to Select number two, like the photo below, And Type in the loan that you are wanting to reverse back to a loan and

Create or go to the Customer’s Page, , Then Select “New Loan” OR “New Buy” (Depending on what you are doing), then you want to enter the item in the