Cancelling a layby

First you need to select “Retail Menu”, just like the image below.

then once you have done that select the “Refund and Layby Cancellation”, like the image below.

Then you are on the “Refund Page”, Where it says Layby Cancellation, Click the button like below,

Then this Popup will appear,

Then enter the layby number and the home much you are going to refund the customer, the press “Done”, and Save the Refunds Buttons.

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Reversing a retailed loan back to loan

At the Home Screen you want to Select number two, like the photo below, And Type in the loan that you are wanting to reverse back to a loan and

Setting bays and locations

After Creating your loan, Go back to the Main Screen and Select “Loan Bays and Locations” Find the loan that you just created, then click the customer, then the item

Refunding an item

First you need to select “Retail Menu”, just like the image below. then once you have done that select the “Refund and Layby Cancellation”, like the image below. Then you

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