At the Home Screen you want to Select the Cash Till Transfer, like the photo below, Click the Magnifind Glass And select the till you are want to transfer out,

First you need to select “Retail Menu”, just like the image below. then once you have done that select the “Refund and Layby Cancellation”, like the image below. Then you

There are two options for changing a redemption rate for a customer,First option would be giving that customer a special rate or the other or the next option would be