First you need to select “Retail Menu”, just like the image below. then once you have done that select the “Refund and Layby Cancellation”, like the image below. Then you

At the Home Screen you want to Select number two, like the photo below, And Type in the loan that you are wanting to reverse back to a loan and

When your at the New Sale Screen, Enter the Stock Number you are wanting to discount Click the item you are wanting to discount, so it highlights Red, Then Click