Create or go to the Customer’s Page, , Then Select “New Loan” OR “New Buy” (Depending on what you are doing), then you want to enter the item in the

First you need to select “Retail Menu”, just like the image below. then once you have done that select the “Refund and Layby Cancellation”, like the image below. Then you

First you need to select “New Customer” and that will take you to the New Customer Screen, then once you have done that Type in Customers Surname and Date of