Help & Support

Pawnit Systems is renowned for it’s caring and knowledgeable in-house technical support team. With us, you won’t be stuck filtering through how-to videos and articles to answer your questions. Our technical support and development teams are here for you, to make sure your business keeps running smoothly without the hassle or lengthy down times.

You can contact support on 1800 729 648 and selecting option 2 or by email
Our support hours in Australia are 8am to 8pm 7 days a week, excluding national public holidays.

If you do not wish to wait for a support officer you can have a look at the video tutorials and support articals below or you can fill out a support request and the next avaliable support officer will be in contact with you shortly.

We Support:

  • Printers
  • Police Uploads
  • Reporting
  • Program Installs
  • Staff Training
  • And more!

Video Tutorials

Adding a customer

A quick tutorial on how easy it is to add a new customer.

Adding New Loan

Adding a new loan is quick and easy. heres how.

Selling An Item

Take a look at how easy it is to sell an item on our platform.

Support Articals

Support Request

By pressing the “Request support” button, you confirm that you give the company your consent for processing your personal data

Request Support

By downloading Realvnc one of our techanical staff will be able to assist you
with your problem(s)


or if you have Pawnit Retail Select help in the top left hand corner and then
select remote support.

Try For FREE

We are delighted you would like to try our platform.
Please provide us with some details & we will be in contact shortly.

By pressing the “Request my free trial” button, you confirm that you give us your consent for processing your personal data